1. Introduction and Acceptance of Terms

1.1 Agreement to Terms

Welcome to Hazurion AI ("Hazurion," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Hazurion Inc. governing your access to and use of the Hazurion AI workplace safety intelligence platform, including all related services, features, content, applications, and APIs (collectively, the "Service").

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1.2 Safety-Critical Nature of the Service


IMPORTANT: Hazurion is a safety-critical platform designed to provide AI-powered workplace safety guidance. While we strive for accuracy and reliability, the Service is designed to supplement - not replace - professional safety expertise, regulatory compliance programs, and human judgment. Users must always verify safety recommendations against applicable regulations and consult qualified safety professionals for critical decisions.

1.3 Modifications to Terms


We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Effective Date" above. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

2. Description of Service

2.1 Platform Overview

Hazurion is an AI-powered workplace safety intelligence platform that provides:

- SAVIA Intelligence System: Safety Analysis and Validation Integration Architecture featuring 6 production agents including HAZID (Hazard Identification), RISKA (Risk Assessment), COMPLI (Compliance Checking), CONTROLR (Control Measures), EMERGENCY (Emergency Response), TRAINING (Training Assessment), and specialized industry adapters.

- AEGIS Conversational Safety Guidance: Real-time, AI-powered safety guidance through natural language interaction, replacing complex safety forms with intelligent conversational interfaces.

- Incident Management: Comprehensive incident reporting, tracking, and resolution including safety incidents, near misses, property damage, environmental incidents, and security incidents.

- Document Management:Safety document creation, templates, version control, approval workflows, and secure storage.

- Analytics and Insights:Dashboard analytics, trend detection, ROI calculations, predictive hazard analysis, and intervention prioritization.

- Data Ingestion: Bulk import capabilities for incidents, workers, sites, training records, equipment, hazards, procedures, compliance data, and safety metrics.

- Workflow Management:Observation workflows, document approval processes, and role-based assignments.

- Compliance Support: Integration with regulatory standards including OSHA, ISO 45001, NIOSH, ANSI, and ACGIH.

2.2 Industry Support

The Service provides specialized safety intelligence for the following industries:

- Manufacturing (including textile, electronics, heavy equipment, and automation)

- Construction (including building, excavation, fall protection, and extreme weather protocols)

- Oil and Gas (including well control, pipeline safety, refinery operations, and offshore operations)

- Mining (including underground operations and ventilation systems)

- Transportation and Logistics (including fleet management and warehouse robotics)

- Healthcare (including clinical safety and infection control)

- General/Cross-Industry applications

2.3 AI-Powered Features

The Service utilizes artificial intelligence and machine learning technologies including:

- Pattern matching with 291 trigger patterns across industries

- Predictive hazard analysis with 95%+ accuracy targets

- Natural language processing for conversational interfaces

- Confidence scoring and validation systems

- Context-aware response generation through the AEGIS Personality System

- Curator fact-validation system with embedded safety knowledge

 2.4 Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

- Scheduled maintenance (we will provide advance notice when practicable)

- Emergency maintenance or security updates

- Factors beyond our reasonable control

3. User Accounts and Registration

3.1 Account Creation

To access the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information to maintain its accuracy.

3.2 Account Security

You are responsible for:

- Maintaining the confidentiality of your account credentials

- All activities that occur under your account

- Immediately notifying us of any unauthorized access or security breach

- Using strong passwords meeting our minimum requirements (8+ characters including lowercase, uppercase, and numeric characters)

3.2 Account Security

You are responsible for:

- Maintaining the confidentiality of your account credentials

- All activities that occur under your account

- Immediately notifying us of any unauthorized access or security breach

- Using strong passwords meeting our minimum requirements (8+ characters including lowercase, uppercase, and numeric characters)

3.3 Multi-Factor Authentication (MFA)

We offer multi-factor authentication for enhanced security. While MFA may be optional for some account types, we strongly recommend enabling it. Certain organizational policies may require MFA for all users.

3.4 User Roles and Permissions

The Service implements a role-based access control system with the following roles:

-Worker: Basic access for safety queries, Incident reporting, Viewing personal documents

-Supervisor: All Worker permissions, Assign incidents, Manage team observations, Basic document approval.

-Safety Manager: All Supervisor permissions, Compliance management, Access analytics dashboards, Generate reports

-Administrator: All Safety Manager permissions, User management, System configuration, Access activity logs

-System Admin: Full system access including multi-tenant configuration and emergency protocols

Your organization's administrator determines your role and associated permissions.

3.5 Organizational Accounts

Organizations using the Service ("Organization Accounts") are responsible for:

- Managing user access within their organization

- Ensuring users comply with these Terms

- Configuring appropriate role assignments

- Maintaining organizational data accuracy

- Compliance with applicable workplace safety regulations

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service for:

- Legitimate workplace safety management purposes

- Safety guidance and hazard identification

- Incident reporting and tracking

- Compliance documentation and management

- Safety training support

- Analytics and safety program improvement

4.2 Prohibited Conduct

You agree NOT to:

4.2.1 Misuse of Safety Information

- Intentionally provide false or misleading safety information

- Use the Service to circumvent or violate safety regulations

- Rely solely on AI recommendations for life-critical safety decisions without human verification

- Ignore or override critical safety warnings

4.2.2 Technical Abuse

- Attempt to gain unauthorized access to the Service or other accounts

- Interfere with or disrupt the Service or its infrastructure

- Reverse engineer, decompile, or disassemble the Service

- Circumvent security measures or access controls

- Use automated systems (bots, scrapers) without authorization

- Exceed rate limits or abuse API access

- Introduce malware, viruses, or malicious code

4.2.3 Data Misuse

- Access or attempt to access other organizations' data

- Upload false, misleading, or fraudulent data

- Use the Service to collect personal information without consent

- Violate data protection or privacy laws

- Export or share confidential safety data inappropriately

4.2.4 General Misconduct

- Violate any applicable laws or regulations

- Infringe intellectual property rights

- Harass, abuse, or harm others

- Use the Service for competitive intelligence gathering

- Resell or redistribute the Service without authorization

4.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including:

- Warning or suspension of accounts

- Termination of access

- Removal of content

- Reporting to law enforcement

- Legal action

5. Data and Privacy

5.1 Data Collection

By using the Service, you acknowledge that we collect and process:

User Data:

- Account information (email, name, organization, role)

- Authentication credentials (securely hashed)

- Usage patterns and preferences

Safety Data:

- Incident reports and details

- Hazard identifications

- Near-miss reports

- Observation records

- Training records

- Compliance documentation

Conversational Data:

- Safety queries and questions

- AI responses and recommendations

- Conversation metadata

- Pattern matching results

Technical Data:

- System logs and error reports

- Performance metrics

- Session information

- Device and browser information

5.2 Data Processing

We process your data for:

- Providing and improving the Service

- AI model training and optimization (aggregated and anonymized)

- Safety analytics and insights

- Compliance and audit purposes

- Security and fraud prevention

- Legal obligations

5.3 Data Security

We implement enterprise-grade security measures including:

- Field-level encryption for sensitive data

- SSL/TLS transport encryption

- Row-level security (RLS) for data isolation

- Multi-tenant architecture with organization separation

- Regular security audits and testing

- Access logging and monitoring

5.4 Data Retention

- Active account data is retained for the duration of your account

- Deleted data is soft-deleted and may be retained for compliance purposes

- Cache data expires according to defined TTL policies

- You may request data export or deletion subject to legal and compliance requirements

5.5 Third-Party Services

The Service may integrate with third-party services for:

- Email delivery (Resend)

- Error monitoring (Sentry)

- Performance monitoring (New Relic, Datadog)

- AI processing (Anthropic Claude)

These services are governed by their respective privacy policies.

5.6 Privacy Policy

For complete details on data handling, please refer to our Privacy Policy (available separately). In case of conflict between these Terms and the Privacy Policy regarding data handling, the Privacy Policy shall prevail.

6. AI Features and Limitations

6.1 Nature of AI Recommendations

The Service provides AI-generated safety guidance and recommendations. You acknowledge and understand that:

- AI recommendations are probabilistic and may not be 100% accurate

- Confidence scores indicate the system's certainty, not guaranteed accuracy

- AI systems can produce unexpected or incorrect outputs

- Context and specific circumstances may not be fully captured by AI analysis

6.2 Human Oversight Requirement

CRITICAL: AI-generated safety recommendations must be verified by qualified personnel before implementation, especially for:

- Emergency response procedures

- High-risk operations

- Regulatory compliance decisions

- Life-safety critical situations

The Service is designed to augment human safety expertise, not replace it.

6.3 Continuous Improvement

We continuously improve our AI systems. This may result in:

- Changes to recommendation patterns

- Updated confidence thresholds

- Modified response formats

- Enhanced or altered features

6.4 AI Limitations

The AI system may have limitations including:

- Industry-specific knowledge gaps

- Inability to assess physical site conditions

- Potential for outdated regulatory information

- Limited understanding of unique organizational contexts

- Possible biases in training data

6.5 Feedback and Corrections

We encourage users to report AI inaccuracies or concerns. Your feedback helps improve the system's accuracy and reliability.

7. Intellectual Property

7.1 Hazurion Ownership

Hazurion and its licensors retain all rights, title, and interest in:

- The Service and its components

- All software, algorithms, and AI models

- The SAVIA Intelligence System and AEGIS Personality System

- Trigger patterns, safety knowledge bases, and embedded facts

- Trademarks, logos, and branding

- Documentation and training materials

- All improvements and derivatives

7.2 User Content

You retain ownership of content you submit to the Service ("User Content"). By submitting User Content, you grant Hazurion a non-exclusive, worldwide, royalty-free license to:

- Store, process, and display your content within the Service

- Use aggregated and anonymized data for service improvement

- Create backups and archives for security purposes

7.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Service become our property, and we may use them without compensation or attribution.

7.4 Restrictions

You may not:

- Copy, modify, or distribute the Service

- Create derivative works based on the Service

- Remove or alter proprietary notices

- Use our trademarks without permission

- Claim ownership of Hazurion technology

8. Fees and Payment

8.1 Subscription Plans

The Service may be offered through various subscription tiers:

- Scout

- Ranger

- Starter

- Premium

- Enterprise

Specific features, limitations, and pricing for each tier are published on our website or provided directly to enterprise customers.

 8.2 Payment Terms

- Fees are due according to your subscription agreement

- All fees are non-refundable unless otherwise specified

- We may modify pricing with advance notice

- Failure to pay may result in service suspension

 8.3 Taxes

You are responsible for all applicable taxes, and fees quoted may be exclusive of taxes unless otherwise stated.

9. Disclaimers

 9.1 "AS IS" Provision

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

- WARRANTIES OF MERCHANTABILITY

- FITNESS FOR A PARTICULAR PURPOSE

- NON-INFRINGEMENT

- ACCURACY OR COMPLETENESS OF INFORMATION

- UNINTERRUPTED OR ERROR-FREE OPERATION

9.2 Safety Disclaimer

IMPORTANT SAFETY DISCLAIMER:

- The Service provides guidance based on AI analysis and embedded safety knowledge

- Recommendations may not account for all site-specific conditions

- Regulatory standards change and the Service may not reflect the most current requirements

- Professional safety expertise and regulatory consultation remain essential

- Emergency situations require immediate action according to established emergency procedures, not AI consultation

9.3 No Professional Advice

The Service does not constitute professional safety consulting, legal advice, or regulatory compliance certification. Users should consult qualified professionals for:

- Complex safety engineering decisions

- Legal compliance matters

- Regulatory interpretations

- Site-specific hazard assessments

 9.4 Third-Party Content

We are not responsible for third-party content, services, or integrations accessed through the Service.

10. Limitation of Liability

 10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAZURION'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

- The amounts paid by you for the Service in the 12 months preceding the claim, or

- One hundred US dollars ($100)

10.2 Exclusion of Damages

IN NO EVENT SHALL HAZURION BE LIABLE FOR:

- Indirect, incidental, special, consequential, or punitive damages

- Loss of profits, revenue, data, or business opportunities

- Personal injury or property damage (except as required by law)

- Costs of substitute services

- Damages arising from reliance on AI recommendations

 10.3 Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, limitations apply to the maximum extent permitted by law.

 10.4 Basis of the Bargain

The limitations in this section reflect the allocation of risk between the parties and are an essential basis of the agreement between us.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hazurion, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

- Your use of the Service

- Your violation of these Terms

- Your violation of any laws or regulations

- Your User Content

- Actions taken based on AI recommendations

- Your organization's safety practices or failures

 12. Term and Termination

 12.1 Term

These Terms remain in effect while you use the Service.

 12.2 Termination by You

You may terminate your account at any time by:

- Contacting support to request account deletion

- Following the account closure process in the Service

 12.3 Termination by Hazurion

We may suspend or terminate your access:

- For violation of these Terms

- For non-payment of fees

- For extended inactivity

- At our discretion with reasonable notice

- Immediately for serious violations or legal requirements

 12.4 Effects of Termination

Upon termination:

- Your right to access the Service immediately ceases

- We may delete your data after a reasonable retention period

- Provisions that should survive termination will remain in effect

- You remain liable for any fees owed

 12.5 Data Export

Before termination, you may request an export of your data subject to our data export policies and applicable fees.

 13. Dispute Resolution

 13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us and attempt to resolve disputes informally for at least 30 days.

 13.2 Arbitration Agreement

Any disputes not resolved informally shall be resolved through binding arbitration, except for:

- Claims for injunctive relief

- Intellectual property disputes

- Claims within small claims court jurisdiction

 13.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

 13.4 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

 13.5 Jurisdiction

For disputes not subject to arbitration, you consent to exclusive jurisdiction in the state and federal courts located in Delaware.

 14. General Provisions

 14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Hazurion regarding the Service.

 14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

 14.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

 14.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms freely.

 14.5 Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or infrastructure failures.

 14.6 Notices

- We may provide notices through the Service, email, or posted updates

- You may contact us at the addresses provided below

 14.7 Electronic Communications

You consent to receive communications electronically, and such communications satisfy any legal requirement for written communications.

 14.8 Export Compliance

You agree to comply with all applicable export control laws and regulations.

 14.9 Government Users

If you are a U.S. government entity, additional terms may apply as required by federal acquisition regulations.

15. Industry-Specific Terms

 15.1 Regulated Industries

Users in heavily regulated industries (healthcare, mining, oil and gas) acknowledge that:

- Industry-specific regulations take precedence over AI recommendations

- Regulatory compliance remains the user's responsibility

- The Service supplements but does not replace regulatory compliance programs

 15.2 Safety-Critical Operations

For operations where safety failures could result in serious injury or death:

- Independent verification of AI recommendations is mandatory

- Emergency procedures must be established independently

- Qualified safety professionals must oversee implementation

- The Service is a decision-support tool, not a decision-maker

 16. Updates and Modifications

 16.1 Service Updates

We may update, modify, or discontinue features of the Service at any time. Material changes will be communicated in advance when practicable.

 16.2 API Changes

If you use our APIs, you acknowledge that:

- API interfaces may change with notice

- Deprecated features will be communicated in advance

- You are responsible for updating your integrations

 17. Contact Information

For questions about these Terms or the Service:

Hazurion Inc.

- Support: support@hazurion.com

- Legal: legal@hazurion.com

- Security:security@hazurion.com

For security vulnerabilities, please use our responsible disclosure process.

18. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT:

1. You have read and understood these Terms

2. You agree to be bound by these Terms

3. You understand the safety-critical nature of the platform

4. You accept that AI recommendations require human verification

5. You will use the Service in accordance with applicable laws and regulations

 Last Updated: December 4, 2025

Appendix A: Definitions

- Account: Your registered user account for accessing the Service

- Organization: A company or entity with an organizational account

- Service: The Hazurion platform and all related features, APIs, and services

- User Content: Data, documents, and information you submit to the Service

- User: Any individual who accesses or uses the Service

- Incident: Any safety-related event including injuries, near misses, property damage, and environmental or security events

- AI/ML: Artificial Intelligence and Machine Learning technologies

- AEGIS: Adaptive Expert Guidance Intelligence System - the AI personality layer that presents safety guidance as an experienced safety professional with 25+ years of field expertise

- SAVIA: Safety Analysis and Validation Integration Architecture - the core intelligence system

- VERA: Validation and Explainability Reasoning Architecture - the transparency system that provides complete reasoning traces for every AI recommendation